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Market Research

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High fidelity wireframes

you can access the full product wireframes here

Testing

My design solutions were validated by user testing and interviews. 5 usability tests were conducted where users were tasked with testing the visual design of the product along with the flow of the information architecture.

With the information gathered i was able to conclude the improvement of usability and users were able to successfully maneuver through the site and complete tasks.

Achievements

  • 80% of users gave positive feedback on the products convenience

  • 100% of users gave positive feedback on the features usability

  • Users loved how convenient and straight to the point the app was

  • Users were able to completely understand the design pattern aspects and how to use them

Improvments

  • Users suggested the option to embed a feature into the live virtual chat that allows patients and doctors to look at any medical lab tests simultaneously while discussing results

  • Users suggested a feature screen that pops up after both virtual and in person appointments that gives an overview of everything talked about during the appointment with any suggestions and important points brought up by the doctor

Reiterating user testing feedback

Before

After

Before

After

  1. Users suggested the option to embed a feature into the live virtual chat that allows patients and doctors to look at any medical lab tests simultaneously while discussing results.

2. Users suggested a feature screen that pops up after both virtual and in person appointments that gives an overview of everything talked about during the appointment with any suggestions and important points brought up by the doctor